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Instead it says alarm has been triggered and the security center has been notified. I was waiting for someone to contact me but it never happened. So I logged onto the app and found out it's a communication failure triggered by one of the sensors. I tried to disarm or reset using the app, it wouldn't let me and kept getting message that says cannot be reset due to the communication failure. I figured out how to reset it but I have to be home to do it using the console. Then open and close the door or window that triggered the error. Then it will reset itself. What a piece of useless device and gives me more headaches than security service. Very very annoyed!'I got TV, velocity very high speed internet and their security system for only 125/month 1st yr 152 2nd yr. A different company I had misrepresented the system and a crappy nanny cam for $68/month on a 3 yr contract. I used to hate Comcast, however they've improved dramatically and the price CANT be beat.
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On a more serious note, Halloween may provide the opportunity for those deceitful members of the community when they might stage a burglary.
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Yet another new feature of todays alarm and security systems is a new user friendliness.